77gd Privacy Policy

1 What Information We Collect

We may collect various types of information when you register on the 77gd platform and use our Services. This information is used to improve the quality of our Services and to personalise your experience.

1.1 Information You Provide Directly

When you open an account or contact us, the following information may be collected:

• Full name and date of birth
• Email address
• Residential address
• National ID or passport number (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket, Upay account numbers)
• Messages and complaints sent to customer support

1.2 Information Collected Automatically

When you use our platform, the following information may be collected through technical means:

• IP address and device identification information
• Browser type and version
• Pages visited and time spent
• Login time and location information
• Gaming activity and transaction history
• Cookie and similar tracking technology data

2 Purpose of Data Collection

77gd uses your personal information for the following legitimate purposes:

2.1 Service Operations

• Account registration, verification, and maintenance
• Processing deposit and withdrawal transactions
• Providing bonus and promotional benefits
• Providing customer support and technical assistance

2.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Age verification — ensuring the service is available only to those aged 21 and above
• Enforcing responsible gaming policies
• Complying with applicable laws and regulations

2.3 Platform Development

• Analysing and improving the user experience
• Identifying and resolving technical issues
• Developing new games and services
• Monitoring site security and performance

2.4 Communications

• Transaction notifications and confirmations
• Security alerts
• Promotional messages based on your consent

3 Disclosure and Sharing with Third Parties

77gd does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted technology and service providers who assist in operating our Services. These partners are required to process information only for specified purposes and to follow our privacy standards.

3.2 Payment Processing

Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay may be sent to the relevant payment service provider. These providers are governed by their own privacy policies.

3.3 Legal Obligations

We may disclose information as required by court orders, valid requests from law enforcement agencies, or applicable law. In such cases, we will always disclose only the minimum necessary information within the bounds of the law.

3.4 Business Transfers

In the event of a company merger, acquisition, or sale of assets, user information may be transferred. In such circumstances, we will notify you in advance.

4 Cookies and Tracking Technologies

The 77gd website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of our Services and your experience.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Collect anonymous data to monitor and improve site usage.

4.2 Cookie Controls

You can choose to reject cookies by changing your browser settings. However, please note that disabling certain cookies may prevent some features of the site from working properly.

5 Data Security Measures

77gd takes industry-standard technical and organisational measures to protect your personal information.

5.1 Technical Security

• Data transmission is secured through SSL encryption
• Sensitive information is stored in encrypted form
• Access controls and two-factor authentication
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

5.2 Organisational Measures

• Access to personal information is restricted to authorised personnel only
• Privacy training for all staff
• Strict internal policies and procedures for data protection
• A rapid response plan in the event of a data breach

6 Data Retention Period

77gd retains your personal information for as long as necessary to fulfil the purpose for which it was collected or as required by law.

6.1 Basis for Determining Retention Period

• All information is retained while your account is active
• Even after an account is closed, certain information may be retained for a specified period due to legal obligations
• Transaction records are retained in accordance with financial regulatory requirements
• Information required for fraud prevention may be retained for an extended period

6.2 Data Deletion

At the end of the retention period or when there is no legal obligation to retain it, we permanently delete or anonymise your information using secure methods so that you can no longer be identified.

7 Your Rights

As a 77gd user, you have the following rights regarding your personal information:

7.1 Right of Access

You may find out at any time what information we hold about you. You can request a copy of your information by contacting our customer support team.

7.2 Right to Rectification

If your information is incorrect or incomplete, you may request a correction. We will make the necessary corrections as soon as possible.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, it may not be possible to delete all information if there are legal obligations or legitimate interests that apply.

7.4 Right to Object to Processing

You may object to the use of your information for specific purposes, particularly in relation to marketing communications.

7.5 Right to Withdraw Consent

Where the processing of your information is based on your consent, you may withdraw that consent at any time. This will not affect any processing that took place before the withdrawal.

8 Privacy of Minors

77gd's services are for individuals aged 21 or older only. We do not knowingly collect information from minors.

We carry out an age verification process at registration. If we become aware that a minor has opened an account, that account will be closed immediately and the collected information will be deleted. If you believe a minor is using our platform, please notify us immediately.

9 International Data Transfers

Your information may be sent to or stored on servers located outside Bangladesh in order to operate our Services. For such transfers, we ensure that appropriate safeguards are in place and that your information is handled in a manner consistent with this Policy.

For international data transfers, we follow contractual safeguards and industry standards to ensure that the privacy and security of your information is maintained.

10 Third-Party Links and Services

Our platform may contain links to third-party websites or services. These external sites have their own privacy policies and we are not responsible for their practices or policies.

When completing transactions on the platforms of payment providers bKash, Nagad, Rocket, and Upay, you will be subject to the privacy policy of that platform. We encourage you to read the privacy policies of those platforms.

11 Policy Changes and Updates

77gd may update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:

• By displaying a notice on the platform
• By sending a message to your registered email address
• By updating the "Last Updated" date on this page

If you continue to use our Services after the updated policy is published, you will be considered to have accepted the updated policy. We encourage you to review this policy regularly.

12 Responsible Gaming and Data Protection

77gd is committed to ensuring responsible gaming. To this end, we analyse information about your gaming activity to identify potentially problematic behaviour and provide appropriate support.

Responsible gaming information, such as limit setting, self-exclusion, and support details, is handled with special confidentiality and is not used for any commercial purpose. For more details, please visit our Responsible Gaming page.